Terms of Service

Last updated: 5 October 2026

These Terms of Service ("Terms") govern your use of the Ecomkings website at ecomkings.co.uk and the Ecomkings Chrome extension (together, the "Service"), operated by Robert Scotts Commerce LTD ("we", "us", "our"), trading as Ecomkings.

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

1. About the Service

Ecomkings is the companion website to our eBay Live streams. It exists for viewer interaction and to run our live streams and make them more enjoyable. We do not sell mystery boxes or any other goods through the Service. The Service consists of:

  • A viewer engagement system including live chat, chat points, virtual treasure chests, collectibles, daily spins, live drops and leaderboards
  • Free mystery box giveaways for viewers (see section 7)
  • A web dashboard for viewers and for our team to run our streams
  • A Chrome browser extension and OBS-compatible widgets that display real-time stream data on our streams
  • Public profile pages and stream schedules

2. Account Registration

To use the Service, you must create an account using Google Sign-In or email and password. You are responsible for maintaining the security of your account and for all activities that occur under your account. You must be at least 18 years old to use the Service.

We collect your date of birth during registration solely to verify you meet the minimum age requirement. You may optionally link your eBay username to enable chat-based point earning.

3. Payments

Joining is free

Creating an account, watching our streams, chatting, earning points, spinning the daily wheel and entering live drops are all free.

Mystery boxes are not for sale

Mystery boxes cannot be bought through the Service. They are only ever given away as prizes (see section 7).

Optional points packs

Signed-in members may choose to buy additional points through their account. Buying points is never required to take part in anything on the Service. Points bought are a digital service with no cash value and are non-refundable once credited, except where the law requires otherwise.

Tips

Viewers may send a voluntary tip to a member of our team. A tip is a gift: it does not buy any goods, points, prizes or entries, and it does not affect the outcome of any giveaway.

Paid Subscriptions

Paid subscriptions are billed monthly through Stripe. By subscribing to a paid plan, you authorise us to charge your payment method on a recurring basis until you cancel.

Cancellation

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial billing periods.

Price Changes

We reserve the right to change subscription prices. We will provide at least 30 days' notice of any price increase. Continued use of the Service after a price change constitutes acceptance of the new price.

4. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of eBay's terms of service
  • Attempt to reverse engineer, decompile, or disassemble the Service
  • Share your account credentials or allow others to access your account
  • Use the Service to collect data about other users or third parties
  • Interfere with or disrupt the Service or its infrastructure
  • Use automated systems to access the Service beyond the provided Chrome extension
  • Resell or redistribute the Service without our written permission

5. Chrome Extension

The Chrome extension operates within your browser and requires access to eBay Live pages. By installing the extension, you acknowledge that:

  • The extension reads data from eBay Live pages you visit as a seller
  • Stream data is transmitted to our servers for processing and display
  • The extension may be updated periodically to maintain compatibility
  • You are responsible for keeping the extension updated

6. Viewer Rewards and Virtual Items

The Service includes a viewer engagement system with the following components:

  • Points: virtual points earned free by watching and chatting during live streams. Points have no monetary value and cannot be exchanged for cash.
  • Treasure Chests: virtual containers opened with points that contain collectible items, in-stream reward vouchers and, rarely, a mystery box prize.
  • Collectibles — Virtual items with no monetary value, collected for entertainment purposes only.
  • Vouchers — Redeemable for in-stream actions such as shoutouts, forfeits, highlighted messages, and song requests. Vouchers have no cash value.
  • Daily Spin — A free daily reward mechanic that awards points or vouchers.

All virtual items, points, and rewards are provided for entertainment purposes only and have no real-world monetary value. We reserve the right to modify, reset, or remove virtual items and point balances at any time. Virtual items cannot be transferred between accounts, sold, or traded outside the Service.

7. Mystery Box Prizes

  • Not for sale. Mystery boxes are prizes only. They cannot be bought through the Service and there is no cash alternative.
  • How to win. Boxes are won during or around our live streams, for example through live drops to active chatters, the daily wheel, and treasure chests opened with points. Points can always be earned free by watching and chatting, so no purchase is ever necessary to win.
  • Eligibility. Prizes are open to UK residents aged 18 or over with an Ecomkings account. We may withhold a prize where we reasonably believe someone has cheated, used multiple accounts or automated tools, or broken these Terms.
  • Claiming. Winners claim a prize from their dashboard by giving a UK delivery address. We post prizes free of charge.
  • Contents. Prize boxes contain a mix of new items, untested customer returns and lost-property items. Contents vary and are given as-seen.
  • Not a sale. Because prizes are free, they are not sold goods, and consumer sale rights such as returns do not apply. This does not affect your statutory rights.

8. Intellectual Property

The Service, including its design, code, and branding, is owned by Robert Scotts Commerce LTD. You retain ownership of your stream data. By using the Service, you grant us a limited licence to process and store your data solely for the purpose of providing the Service.

9. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of your data as described therein.

10. Third-Party Services

The Service integrates with third-party platforms including eBay, Google, and Stripe. We are not responsible for the availability, accuracy, or policies of these third-party services. Your use of these services is subject to their respective terms.

11. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not guarantee that:

  • The Service will be uninterrupted or error-free
  • Stream data will be 100% accurate at all times
  • The Service will be compatible with all future changes to eBay Live or ShopLive

We make reasonable efforts to ensure the accuracy of stream data but cannot guarantee it due to the nature of real-time web scraping.

12. Limitation of Liability

To the maximum extent permitted by law, Robert Scotts Commerce LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability for any claims relating to the Service shall not exceed the amount you have paid us in the 12 months preceding the claim.

13. Termination

We may suspend or terminate your access to the Service at any time if you violate these Terms or for any other reason at our discretion, with reasonable notice where possible. Upon termination, your right to use the Service ceases immediately. You may request deletion of your data in accordance with our Privacy Policy.

14. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page. Your continued use of the Service after changes are posted constitutes acceptance of the revised Terms.

15. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Contact Us

If you have any questions about these Terms, please contact us.

  • Address: Robert Scotts Commerce LTD, Unit 2 Forty Acres, Coombe Road, Petersfield, GU32 1PP